Refund and exchange policy
In the process of shopping. Sometimes we may encounter some situations that do not meet our expectations... For example, the product has quality problems, the size is not suitable or do not like it. for To protect the rights and interests of consumers and provide a better shopping experience, we have formulated the following refund and exchange policy.
1. Quality problems: If you find quality problems after receiving the goods, you can provide relevant evidence (such as pictures or videos) to contact customer service to apply for a refund. After verification, we will give a refund according to the specific circumstances, and the freight of the return is borne by the consumer. The product charge will be returned to your account.
2. Replacement: If you need to replace the same product with a different size or color, you can contact customer service to apply for a replacement within a week after receiving the product. bargainer The original packaging must be kept intact and unused. The freight for replacement shall be borne by the consumer.
3. Non-quality problem return and exchange: for the return and exchange caused by non-quality problems, including personal preferences, purchase errors and other reasons, the returned goods must remain original. The packing is intact and unused. The freight for return and exchange shall be borne by the consumer.
We accept returns within 30 days. While you cover return shipping, there's a small 10% restocking fee. The good news? Nothing is final sale - every product can be returned.
Please note that there will be no refunds or exchanges for the following:
- The goods have been used or damaged.
- Beyond the return and exchange application time limit.
- Special items that are clearly stated at the time of purchase that are not refundable or exchangeable.
